TERMS & CONDITIONS

Effective Date: 21/02/2026

Welcome to My Modest Lady (https://mymodestlady.in/).

By accessing or using this website, placing an order, or interacting with our services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use this website.

1. General

This website is owned and operated by My Modest Lady. Throughout the site, the terms “we,” “us,” and “our” refer to My Modest Lady.

We reserve the right to update, change, or replace any part of these Terms at our sole discretion without prior notice. Continued use of the website after changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old; or
  • You are accessing the website under parental/guardian supervision.

We reserve the right to refuse service or cancel orders at our discretion.

3. Account Responsibility

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of login details.
  • You agree to provide accurate and current information.
  • You accept responsibility for all activities under your account.

We are not liable for unauthorized access due to user negligence.

4. Product Information & Display Disclaimer

We specialize in modest fashion products, including hijabs and accessories.

We provide high-quality images and 360-degree product videos to ensure product clarity. However:

  • Slight variations in color may occur due to screen resolution, lighting, or device display settings.
  • Minor variations in fabric texture or shade perception are not considered defects.
  • No return/refund will be accepted due to digital screen color mismatch.

All product descriptions, availability, and pricing are subject to change without notice.

5. Pricing & Payment
  • All prices are displayed in INR (₹).
  • We reserve the right to modify prices without prior notice.
  • Payment must be made through authorized payment methods listed on the website.
  • Orders are confirmed only after successful payment (except Cash on Delivery, if available).

We are not responsible for payment gateway failures, banking issues, or transaction delays beyond our control.

6. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel any order due to stock issues, pricing errors, technical errors, or suspected fraud.
  • Limit quantities per customer or per order.
Cancellation Policy:
  • Orders can only be cancelled before dispatch.
  • Once dispatched, cancellation is not permitted.

If we cancel a prepaid order, a full refund will be issued to the original payment method.

7. Shipping & Delivery
  • We ship across India using reputed courier partners.
  • Delivery timelines are estimates and not guaranteed.
  • Delays due to courier issues, natural disasters, strikes, or government restrictions are beyond our control.

Orders are considered delivered once handed over at the shipping address provided by the customer.

Incorrect address details provided by the customer are not our responsibility.

8. Return, Refund & Exchange

Returns are governed by our Return & Refund Policy.

Key conditions:

  • No exchange is available.
  • No return due to digital device color mismatch.
  • Returns accepted only if product is unused and within the specified return period.
  • Shipping charges are non-refundable unless the error is from our side.

We reserve the right to reject any return that does not comply with our policy.

9. Intellectual Property Rights

All content on this website, including

  • Brand name “My Modest Lady”
  • Logo
  • Product images
  • 360-degree videos
  • Text content
  • Graphics
  • Designs

are the intellectual property of My Modest Lady.

Unauthorized copying, reproduction, resale, or commercial use without written permission is strictly prohibited and may result in legal action under applicable Indian laws.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, disrupt, or damage the website
  • Provide false information
  • Abuse refund or return policies
  • Engage in fraudulent transactions

We reserve the right to block users involved in suspicious or fraudulent activities.

11. Limitation of Liability

To the maximum extent permitted under Indian law:

  • My Modest Lady shall not be liable for indirect, incidental, or consequential damages.
  • We are not liable for courier delays or third-party service failures.
  • Our total liability shall not exceed the amount paid for the specific product purchased.
12. Indemnification

You agree to indemnify and hold harmless My Modest Lady, its owners, employees, and affiliates from any claims, damages, liabilities, or legal costs arising from:

  • Violation of these Terms
  • Misuse of the website
  • Fraudulent or illegal activity
13. Privacy

Your personal data is handled in accordance with our Privacy Policy and applicable Indian data protection laws.

14. Force Majeure

We shall not be liable for failure or delay in performance due to events beyond our control including but not limited to:

  • Natural disasters
  • Pandemic situations
  • Government regulations
  • Transportation disruptions
  • Technical failures
15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in your registered business location in India.

16. Contact Information

For any queries regarding these Terms & Conditions:

🌐 https://mymodestlady.in/
📧 mymodestlady@gmail.com